Popular questions
- About the coronavirus outbreak (COVID-19)
- How do I change my phone number and other contact settings?
- How do I edit a booking?
- How do I make changes to my booking?
- My booking was cancelled - where am I going to stay?
- What is TripAdvisor Payment Protection?
- What do I need to know about vacation rental regulations?
- My flight has been cancelled and I can't go on my holiday. What should I do?
- What are the changes to data protection law and how do they affect me?
- What is TripAdvisor Payment Protection? (for owners)
- What settings can I change for my bookings and quotes?
- How do I change my bank or PayPal account details?
- How do I update my calendar?
- Why am I not receiving the SMS alerts?
- When do I get paid?
- How do damage deposits work? (for owners)
- How do I change my password?
- How do I cancel my booking? (for travelers)
- Why do I need to submit my taxpayer information?
- Why is my billing agreement with PayPal canceled?
- What should I do if an emergency situation might affect my booking?
- What should I do if my booking is in a hurricane-affected area?
- How do I contact the property owner/manager?
- How can I connect with other calendars? (for owners)
- What should I do if I can’t contact the property owner/manager?
- What are common technical issues and how can I fix them?
- How do I create a listing with TripAdvisor?
- How do I download the owner app?
- How do I complete the verification process to access my account?
- Why am I not receiving inquiries?
- How do I find out more information about the property/my vacation?
- How do I sign in to my account?
- What are the differences between HouseTrip and TripAdvisor Rentals?
- How do I manage my invoices?
- I can't find the property I booked online. What should I do?
- How can I get in touch with my guests?
- How do I know if my booking is confirmed?